Testimonials

Lee,

You are certainly welcome.  As you may or may not know, I just took over this position in July of 2013.  Tom, Agnes, Graham and your installation crew have been critical to my success here as I try to get things done in relation to facilities repair and installation issues that are beyond my teams capabilities. The team that you have in place has been extremely responsive to our needs and has proven to go beyond our expectations time and time again.  Thank you for the help and support and we appreciate your work efforts in everything that you have provided for for our school.  As a thirty year Navy Veteran (Seabees), I salute the professionalism that your company shows every day in everything that they do.  In today’s world, I cannot tell you how much that means to a Facilities Director in the field. THANK YOU!

Thanks again,

Bruce Kelley
Director of Buildings and Grounds
Woodstock Union High School and Middle School


Here at The Royal Group, we are extremely proud of our 75 years of excellent sales and service that we provide to our customers. We feel our unparalleled level of quality and customer care far surpasses the consumers expectations.

Letter from Rutland Regional Medical Center


Agnes,

A Note of Thanks! Mary Nemeth let me know what AWESOME service you provide to all of RRMC’s offices when we have lock needs. We truly appreciate it!!

Tom Huebner – President – RRMC


Hi Royal Group,

I hope you had a fantastic Holiday.  I got your message about the work that Agnes did for us last week.  She is AMAZING!  I have never be this impressed on work performance from an outside vendor.  Agnes is professional, honest, and efficient.  We have total faith in her ability and look forward to working with her in the future.

Thank you,

Jessica
Facilities Coordinator, South Burlington School District


We would like to take a moment to recognize the outstanding quality and services provided to us within the recent months from The Royal Group.

We had a visitor one evening that accidentally locked his keys inside of his car. After calling another supposed 24-hour emergency glass and lock company and receiving nothing but a voice mail, we called The Royal Group. Within 15 minutes, Agnes came and had our visitor’s car unlocked and he way on his way home!

Our second experience with The Royal Group came by way of our contractor. We asked him about purchasing new windows for our home and he arrived a few days later with Tom Fucile. Tom took the measurements and provided us with an estimate and everything we needed to know from the installation process to the energy and tax credits we could receive. We decided to go for it. A few weeks later, the windows were installed by Tom and his crew. They removed and disposed of our old windows and installed all 12 of the new ones in only about 5 hours!!!! The staff was very helpful and courteous throughout the whole process and the windows are absolutely beautiful! We can’t wait to see how much we save in heating costs this winter!

Many thanks to Agnes, Tom and everyone at The Royal Group. Your service is top notch!

Sincerely,
Kasey & Peter Franzoni


Hi,

We think Joel is wonderful. He’s so personable and so pleasant to deal with. One of our employees had him to her home for lock work on a car too, and said the same thing. I actually think we called you to tell you how we felt about him the last time he was here.

Ellen Stavis
Controller, Alderman’s Chevrolet
Helping you get there


Good Morning,

I would like to submit a testimonial on behalf of Pistols and Roses.

I have had the pleasure of working with The Royal Group on several occasions. Every time I call or stop in, the entire staff, from the office to the locksmiths, are friendly and professional. Joel has always handled my locksmith requests with care and does a great job, no matter how small the task. Keep up the great work!

Thank you,

Michelle Bailey
Pistols and Roses
(802) 747-0527×10


Dear Lee,
I just wanted to take a moment to reaffirm how pleasant it is to work with Peter.
Peter always goes the extra mile to make sure we are taken care and he is extremely talented and bright.
I am really glad we have the relationship we do with The Royal Group and I am very happy with the work Peter does every time he is here in the District.
Hope you are having a great week so far!!

Thanks again,

Don Johnson
Business Manager, Milton Town School District

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