Our History
In 1935, The Accavallo family founded the Royal Glass Company in Rutland VT. Today, the company is still family owned however it has undergone many changes. It has grown from that original glass replacement company to a corporation known as The Royal Group and it provides a myriad of professional services. The history of success that this company has enjoyed is a function of the vision that the founding family had towards their Customer base. That philosophy is simply this; provide a quality product and back that product up with exceptional and uncompromising service delivery. If you can accomplish this goal then the Customer will come back for more, always!
That is the promise that we make, whenever we engage a Customer. First time, every time, always!
The mission of The Royal Group, Inc. and its companies is to provide the highest level of satisfaction in customer care through our courtesy, professionalism and knowledge in everything that we do.
Every member of The Royal Group, Inc. is actively committed to maintaining a stable and respectful work environment, with sound business ethics, that assures the highest product quality, installation and customer satisfaction. Each member of our staff is fully committed and empowered to render “superior customer service.”
Our goal is to continue to exceed our client’s expectations and set the benchmark for excellence.